Phone: 07 5494 2257
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Open: Mon-Fri 6am-9pm, Sat & Sun 6am-7pm

Maleny Players 35members
Mary Cairncross Reserve Volunteers 66members
Maleny Meals On Wheels 66members

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05-Mar-13
We have had fantastic support through our CBC program this past year. We have ......

Maleny District Sport & Rec Club is an umbrella sport organisation that represents 32 sport & recreation clubs. The objects of the organisation are *To promote Sports & Rec facilities for Maleny & the...
Go to their website

Read More about
Maleny District Sport & Recreation Club Inc.


How do I get my Group shown here?

CBC Frequently Asked Questions (FAQ)


Q: What is the CBC?
A:
The Maleny Supa IGA Community Benefit Club allows local community groups to raise funds through a partnering process with their local store.

Q: What does CBC stand for?
A: Community Benefit Club

Q: How much goes back into the nominated Community Group?
A: 1 Cent in every Dollar a customer spends except on smoking products

Q: How does a customer join the CBC?
A: See a Supervisor at the Front End of Maleny Supa IGA

Q: What benefits does the customer get by being a member of the CBC?
A: They help raise money for their nominated group or for community needs

Q: What can I do if I am not a member of a Community Group?
A:
There is a generic Community Needs Fund which will be used
at our discretion to help local individuals, families or groups who need support

Q: Does it cost anything to be a member of the CBC?
A: No, it costs absolutely nothing

Q: Do you have to provide all of your details on the Customer Application?
A: No, you do not. Only the ones marked with an asterisk are mandatory

Q: Do you have to have your keytag with you to support your Group?
A: No, you can simply quote your Customer Number

Q: Are any products excluded from the CBC promotion?
A: Yes, all smoking products. No points are accumulated for these

Q: Who do I talk to about the Community Benefit Club?
A:
Contact: Samantha Outridge on 5494 2257
- we will be happy to help with your queries!

Q: Can I support more than 1 Community Group?
A:
Yes, simply submit another Customer Application Form and you will receive another keytag

Q: Will I be able to change groups?
A:
Yes, simply submit another Customer Application Form to change details,
the points that you have accrued during the month in which you change will be awarded to your NEW group

Q: How much money is potentially available to be donated back into the community?
A:
In the first 4 years of CBC at Maleny Supa IGA, the community has raised over $400,000 for local groups and organisations

Q: How will groups know how much money has been raised for their group?
A: By checking this website or by completing a redemption request form available instore or online.

Q: How does a Community Group redeem the money it has raised?
A:
By submitting a Funds Redemption Form obtainable from the store
or downloading it from this website

Q: How long will it take to receive monies raised?
A: Allow 2 weeks for processing

Q: How does a Community Group know how much cash can be redeemed?
A: Email us on admin.maleny@outridgesiga.com.au or use our contact details on our website. You can also contact the Store Manager on 5494 2257.

Q: Is there a minimum amount of money which can be redeemed?
A: Cheques will not be generated for amounts less than $100

Q: How often can a Community Group redeem funds?
A: As often as you wish assuming funds are available

Q: Can Community Groups use the IGA and CBC logos?
A: Yes, they are available to download from this website

Q: Are there promotional materials available for Community Group use?
A: Yes, we have banners and a marquee to promote the IGA brand

Q: Is this a loyalty program?
A: Yes it is, but one whereby the community benefits
Testimonials
  • "We love the bread baked in store. Also like the local Maleny produce. The staff are friendly and we like that our shopping benefits the rural fire brigade. Also love the Beerwah ham!"

    - Christine Lemon - Reeseville
  • "I love the friendly helpful staff and their above and beyond service. They really care. It is always an easy and hassle free experience - quite relaxing actually. "

    - Sally Fricker - Curramore
  • "Maleny IGA has a relaxed, friendly, country atmosphere that we do not find in any other supermarket, IGA or otherwise.
    "


    - Jennifer McClure - Elimbah
  • "After only moving to Maleny in May last year, the IGA is somewhere I instantly felt at home and like I am visiting friends each time I shop there."

    - Annabelle Brant - Maleny
  • "I like being recognised by the staff and the friendliness. It's local and helps the community."

    - N. Rose - Maleny
  • "When we are in the area, your shop is the only place we trust."

    - Dan & Rosie White - Sunshine Coast
  • "I like your friendly staff, wide range of products and competitive prices."

    - J Maddison - Mount Mellum
  • "What do you like about shopping at Maleny Supa IGA?
    Friendly staff and the familiarity of everyone. Also I usually see many people I know which makes shopping a lovely social experience.
    "


    - Joy Marshall - Maleny
  • "I like that some staff are on a first name basis, which makes for relaxed shopping, never any pressure."

    - Chas & Carol Morris - Conondale
  • " Top marks for staff training and customer service"

    - L Frencham - Montville
  • "I love the warm fuzzy friendly experience & the local produce. Staff are so happy & helpful."

    - Annabelle Brant
  • "I love the pleasant & helpful staff, plus the atmosphere. Compared to Brisbane supermarkets it's streets ahead. No one gives a rats down there!"

    - Grace Innes-Guy - Maleny
  • "Maleny Supa IGA is a large store that has a good atmosphere"

    - Wendy Hoger
  • "

    Thought we'd share some feedback with you...


    Nadine wrote -


    "I use internet shopping for just about everything - but this website was sooo easy. I wanted to know what you had available in your online range and there wasnt anything on my everyday shopping list that wasn't there - and when you\'re trying to please everyone in a family of five, your online range makes shopping easy! Brilliant idea that will be of great use to the Maleny community.


    Our IGA certainly does things differently!"


    Great to hear such positive feedback. Thanks Nadine.

    "


    - Online Grocery Shopping
  • "

    The delivery lady for my area is particularly lovely and also helpful. Thank You.

    "


    - Susan....Online Shopper
  • "

    Thanks for making on-line shopping available to those of us who are stay at home people.

    "


    - Online Shopper
  • "

    I received my first delivery from you today and just want to say how very impressed I am with  the service. Everything of the highest quality and packed so beautifully.   Wonderful.  Thank you so much.


     

    "


    - Elizabeth Searle
  • "

     


    Thanks so much for the free fruit and veg pack!


    It was a lovely suprise and much appreciated.


    The delivery girl was great and carried the boxes inside and unpacked onto the bench for me, which was really helpful.


    Fab service, thanks


    T.B. from Obi Obi

    "


    - T.B. from Obi Obi
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